Shipping Policy

Order Processing Time All orders will be processed within 3 business days after payment confirmation. Business days exclude weekends, public holidays and official statutory holidays. Orders placed on weekends or holidays will be processed on the next working day.

Delivery Time Once your order is shipped, the standard delivery time is 7–15 business days. The delivery timeframe is for reference only, calculated from the date of shipment (excluding processing time). We provide worldwide standard shipping service. Delivery time may be extended for remote areas due to local logistics restrictions. Minor delays are normal and do not constitute overdue delivery.

Order Tracking After your order is shipped, we will send a shipping confirmation email with a valid tracking number and tracking link. You can check your package logistics status in real time via the tracking information.

Possible Delays Occasional shipping delays may occur due to uncontrollable factors including international customs inspection, peak shipping seasons, extreme weather, postal system updates or force majeure events. We will actively track and update the latest logistics progress for delayed orders.

Undeliverable & Returned Packages Please fill in accurate and complete shipping address, contact name and phone number. Packages returned due to incorrect address, invalid contact information or customer’s refusal to receive shall be borne by the customer for relevant return shipping costs.

Shipping Fees Shipping fees are automatically calculated and displayed at checkout based on your shipping destination, package weight and product quantity. Free shipping rules (if applicable) are subject to the real-time rules on the checkout page.